Turn every supplier email into vendor intelligence — with the reply already drafted

FlexTrap reads each incoming email and tags it by type (invoice, statement, credit memo, dispute, status inquiry) and intent. It then enriches the email with live transaction-level data pulled from your ERP — invoice status, payment dates, open balances, vendor history — so the AI-drafted reply is grounded in your actual records, not a generic template.

Yes. AP Inbox Assist integrates with standard email systems including Microsoft 365 and Google Workspace. It monitors your AP inbox without requiring vendors to change how they send communications.

FlexTrap extracts and processes attachments including PDFs, spreadsheets, and images. Invoices are parsed, statements are queued for reconciliation, and supporting documents are linked to the right transaction.

Most customers are live within 30 days. FlexTrap connects to your email system (Microsoft 365 or Google Workspace) and ERP via read-only access — no middleware, no rip-and-replace, no IT project required.

AP Inbox Assist monitors all vendor communications including payment status inquiries, credit memos, statement discrepancies, pricing change notifications, contract modifications, remittance advice, dispute resolutions, and invoice submissions. The AI classification model is trained on hundreds of thousands of real AP emails to accurately categorize each type.

Yes. AP Inbox Assist can monitor multiple AP inboxes across departments, divisions, or business units. This is especially valuable for multi-entity organizations where vendor communications arrive at different addresses. All inboxes feed into a single unified view with consistent classification and routing rules.

Emails are categorized and prioritized within seconds of arrival. AI-drafted responses are generated in under a minute, pulling transaction-level intelligence from your ERP systems. Your team can review and send a fully drafted, data-accurate response in the time it would normally take just to open the ERP and look up the transaction.

When a credit memo is detected, AP Inbox Assist extracts the key details — vendor, amount, reference numbers, and terms — and routes it to the appropriate team member for action. The credit is matched against open invoices and flagged for application, ensuring credits are captured and applied before the next payment run.

Yes. Shared AP mailboxes are the most common deployment scenario. AP Inbox Assist connects to shared mailboxes in Microsoft 365 or Google Workspace and eliminates the manual triage that typically consumes hours each day. Emails are routed to individual team members based on vendor assignment, inquiry type, and workload balancing.

Vendor credit memos buried in AP inboxes are one of the most common sources of overpayment. Deloitte estimates that unapplied vendor credits represent 0.1-0.5% of total AP spend at large enterprises (Source: Deloitte, 2024). AP Inbox Assist identifies credit memos automatically, extracts amounts and reference details, and routes them for immediate action. No more credits expiring or payments running without applied credits because the email was overlooked.

AP Inbox Assist feeds directly into FlexTrap's payment accuracy platform. Vendor statements detected in the inbox are routed to statement reconciliation. Credit memos are matched against payment data. Pricing change notifications are flagged for contract verification. The result is a closed loop from vendor communication to payment accuracy.

AP Inbox Assist supports English, Spanish, French, German, and Portuguese out of the box. The AI classification model handles multilingual vendor communications and can extract key data points regardless of language. Additional language support is available for enterprise deployments with global vendor bases.