Anthony Massanelli serves as Chief Operating Officer at FlexTecs, where he is responsible for the day-to-day execution of the company's global operations. His mandate spans three continents and a workforce of 600+ professionals.
Anthony joined FlexTecs during its early growth phase and has been instrumental in building the operational infrastructure that allowed the company to scale without sacrificing quality. He designed the delivery model that consistently outperforms industry recovery benchmarks.
His operational philosophy centers on repeatability and measurement. By standardizing processes across geographies while preserving local expertise, Anthony has built a delivery engine that handles billions in transaction volume while maintaining the accuracy rates that enterprise clients demand.
Before FlexTecs, Anthony held senior operations roles where he developed expertise in scaling professional services organizations through process optimization and technology-enabled delivery.
Credentials
- Chief Operating Officer, FlexTecs
- Scaled operations from startup to 600+ employees
- Manages delivery across Atlanta, Manchester, and Lalitpur
- Built operational model delivering 33% above industry recovery benchmarks
Areas of Expertise
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Leadership
More from the FlexTecs leadership team
Co-founders, executives, and the people building the AP Intelligence Layer.
Results
$1B+ in payment errors caught
Verified outcomes from the FlexTrap customer base.
Case studies
How enterprise AP teams use FlexTrap
Healthcare and education customers in their own words.
See how FlexTrap prevents payment errors
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$1B+
Errors Recovered & Prevented
$1T+
Transactions Reviewed
600+
FlexTecs Employees