Craig Lawrence serves as Executive Vice President of Global Client Services at FlexTecs, where he leads the teams responsible for enterprise client relationships and service delivery worldwide.
Craig's organization is the bridge between FlexTrap's technology capabilities and the outcomes that CFOs and AP leaders measure. His team ensures that each client engagement translates platform insights into actionable improvements in payment accuracy, error reduction, and process efficiency.
He has built a client services model that combines deep industry expertise with data-driven engagement management. Under his leadership, FlexTecs has maintained long-term relationships with Fortune 500 clients who collectively process hundreds of billions in annual AP spend.
Craig's approach emphasizes measurable impact over activity metrics. His teams are evaluated on client outcomes — errors prevented, dollars recovered, and process improvements delivered — rather than hours logged.
Credentials
- Executive Vice President, Global Client Services
- Oversees Fortune 500 client delivery worldwide
- Built outcome-driven client engagement model
- Manages relationships spanning $1B+ in prevented and recovered errors
Areas of Expertise
See also
Continue exploring FlexTrap
Leadership
More from the FlexTecs leadership team
Co-founders, executives, and the people building the AP Intelligence Layer.
Results
$1B+ in payment errors caught
Verified outcomes from the FlexTrap customer base.
Case studies
How enterprise AP teams use FlexTrap
Healthcare and education customers in their own words.
See how FlexTrap prevents payment errors
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$1B+
Errors Recovered & Prevented
$1T+
Transactions Reviewed
600+
FlexTecs Employees